ShiftEzy Relocation Logistics

The relocation industry suffered from opaque pricing, manual phone quotation delays, and total lack of consignment visibility once trucks departed. Customers waited hours or days for quotes, leading to high inquiry drop-off rates. Operationally, dispatchers had no unified dashboard to monitor fleet movement between interstate checkpoints, leading to lost packages, dispute claims, and dissatisfied corporate clients.

Engineered dynamic volume-based rate estimating algorithms that calculate cubic feet requirements, toll tariffs, transit insurance, and distance charges in under 2 seconds. Built an interactive GPS consignment tracking dashboard integrated with vehicle telematics APIs and automated geofenced milestone notifications sent via SMS and WhatsApp Business APIs. Developed a digitized consignment inventory checklist allowing drivers and clients to digitally sign off on package conditions at pickup and destination delivery.

Increased online booking conversions by 140% within 60 days of launch, replacing manual estimation sheets with instant transparent checkout. The platform has orchestrated over 18,000 successful relocations across 45+ Indian cities, slashing customer support inquiry calls by 75% due to live self-serve GPS tracking.